Return Policy

 

 

We have a 5-day return policy, which means you have 5 days after receiving your item to honor our return/refund policy. 

To be eligible for a return, your item must be in the same condition that you received it, unused, in its original packaging. You’ll also need the original receipt (proof of purchase).

To start a return, contact us at info@queenessentials.net along with the reason for your return. Please note that returns will need to be sent to the following address:

Queen Essentials P.O Box 144 Ponchatoula, La 70454-0144

We will notify you via email once we’ve received and inspected your return, and let you know if the return was approved or not. If your return is accepted your returned payment will be made to you in the form of your original payment. 

Please remember it can take some time for your financial institution or credit card company to process and post the refund to your account. You can always contact us for any return questions at info@queenessentials.net. 

Thank You!